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Whether you have a bug to report, a refund request, a content suggestion, or a privacy concern, the fastest way to reach us is by email.
hello@maitrikids.comFrequently asked
What ages is Maitri Kids for?
Maitri Kids is designed for children ages 2 to 5. Each story lasts about 5 to 10 minutes, no reading is required, and the narration is warm and gentle so toddlers can follow along comfortably.
Does the app show ads or ask my child to buy things?
No. Maitri Kids has no ads, no trackers, and never asks your child to buy anything during gameplay. The first story is free. Additional stories may be unlocked through a subscription purchased only by an adult from the App Store or Google Play.
Does my child need to sign up or enter any information?
No. Your child is never asked for a name, email, or password. The app signs your child in anonymously, so progress can be saved without collecting any personal information about the child. See our Privacy Policy for the full details.
How do I delete my child's data?
If you created an optional parent account inside the app, email us at hello@maitrikids.com from the parent address on file, and we will delete your child's progress on request. If you only ever used the anonymous account, deleting the app from the device severs the only link to that stored record.
Is the app available offline?
Yes. Stories and audio are bundled with the app, so your child can play without an internet connection. Progress syncs the next time you are online.
Reporting a concern
If you believe any content in the app is culturally insensitive, unsafe for children, or otherwise concerning, please write to us and tell us the specific story and screen. We take every report seriously and respond personally.